How to Order

Photocake is a Web based self-service site where you can design, order and pay for a cake by Credit Card.  The money saved in not having to deal with our retail shop staff is passed on to you, by offering you free delivery to any Non Rural Delivery address in New Zealand.  Follow the simple stops below to design and order your cake.  Click our help icon at the bottom right of the home page for additional help.  If you prefer personal service or wish to see a far larger range of cakes go to our parent site Decor Cakes.

Step 1. Select your cake size / shape from the top right drop down menu.  Total price to you is also listed here.

Step 2. Upload your image.  Click the Upload icon on the home page you will open a navigation window, click browse to navigate your computer files to find the image file you wish to up load.  Click the copy write check box if you have the permission of the owner of the image.  See Terms and Condition for more information on Copy write.

Step 3. Design your Cake Image by moving and scaling your image to fit and adding text.  Click the Help icon for more information and tips on using the Image Editor.

Step 4. Click Save Image Icon and Confirm Image or go back to Adjust.

Step 5. Confirming your image takes you to the Order window, please fill in all the fields so we can process your order quickly and efficiently.  We only hold your information for four weeks (the shelf life of the cake) and will not share it with any third party other than the courier company.

Step 6. Payment.  You will be automatically directed to the ANZ bank eGate payment window.  This ensures you transaction is secure and your card information is not held us or any other non-bank entity.

Step 7. You will receive a confirmation email from us confirming your order and courier ticket number for the tracking of your cake.

Note Emails are checked and replied to between 7 AM to 4 PM Monday to Friday 6 AM to 8 AM Saturdays

Check our Terms and Conditions for more information regarding Copy write, Couriers and Customer Service.